To report a fire or call an ambulance,
Dial 119 on either a regular phone or a mobile phone.

How to call 119
Please speak calmly.

1. Tell us if you are reporting a fire or calling an ambulance.
   Please say "Fire" or "Ambulance" clearly.
2. State the location.
   Please state the address correctly and precisely, or explain the location in detail in relation to a landmark or nearby shops.
3. State the situation or symptoms.
   Please state the situation or symptoms precisely.
   Please say your name and telephone number:
   "My name is " **** ". My phone number is  "**-**** "".
   (If you are calling on a mobile phone, please say so.)

For information on how to prepare for natural disasters, please click here.